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Inet Solutions Privacy Policy

Inet Solutions

Privacy Policy: Inet Solutions / CL Solutions

1. Introduction

Inet Solutions / CL Solutions ("we", "us", "our") is committed to protecting the privacy of our customers. This policy explains how we collect, use, and protect your personal information in accordance with GDPR and UK data protection laws.

2. Information We Collect

We only collect the minimum information necessary to provide our hosting services:

  • Account Information: Name, email address, and billing address.
  • Technical Data: IP addresses, browser type, and server logs for security and performance monitoring.
  • Payment Data: We do not store credit card details on our servers. All payments are processed by third-party providers (e.g., PayPal, Stripe).

3. How We Use Your Information

Your data is used solely for the following purposes:

  • Service Provision: Setting up and managing your game or web hosting instance.
  • Communication: Sending invoices, service updates, and support ticket responses.
  • Security: Monitoring for DDoS attacks, fraud, or unauthorized access to our infrastructure.

4. Data Retention

  • Active Accounts: We keep your data for as long as your service is active.
  • Cancelled Accounts: Upon cancellation, we retain billing records for 6 years (as required by UK tax law) and delete server-specific data (backups/files) within 30 days.

5. Third-Party Sharing

We never sell your data. We only share data with third parties necessary to run the business:

  • Payment Processors: To handle your transactions securely.
  • Infrastructure Providers: The data centers where your servers are physically located.

6. Your Rights

Under GDPR, you have the right to:

  • Request a copy of the data we hold about you.
  • Request that we correct or delete your personal data (where legal retention periods allow).
  • Withdraw consent for marketing communications at any time.

7. Security

We implement industry-standard security measures (SSL encryption, firewalling, and SSH keys) to protect your data. However, as stated in our Terms of Service, we cannot guarantee 100% security against all threats.

8. Contact Information

For any data-related queries, please contact us at: data@inet-solutions.online.

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